ORDERING INFORMATION - 6 Easy Steps

1. PHOTO APPROVAL

In the ideal world,for a portrait a sitting with the artist is often preferred, but this can't always be so, as a result I work directly from photographs & for whatever reason if I can't take it for you, having you take photos yourself, then forwarding them to me for approval is the next best option.
To do this send your digital or scanned photos to my Email address supplied, have all images in jpg. format & please check the sizing of your images prior to sending, if the size is not adjusted it may be too large & not make it through. Photo approval is a requirement, because the best detailed photo / images you provide me with, will ensure the best detail quality for your portrait. Unfortunately not just any image will do...
Also are your photos taken by a non-professional?
because photos taken by a professional photographer must be accompanied with a signed release statement from that professional NO EXEPTIONS giving myself the artist persmission to use the photo in mention to create a portrait for you.
For more help or information & tips regarding photos go to Blog & Galleries Photo samples-do's and don'ts.

2. SUBMIT ORDER

To submit your order, Go to Galleries *Portraits either people or pets, click image 'Your Portrait here' - Choose either Coloured Pencil or Painted Portriat & read the information provided , this will guide you to - 'Buy now'.
Here you are presented with your portrait prices & options.
For the Coloured pencil portrait, this will begin automatically with a single 'BASE' portrait price, where you can then add to this; various options that will assist your choices to acheive the portrait you desire.
To calculate your order total, you can 'Preveiw order' and click 'Back' to change it if you desire before 'Proceeding to purchase'.
Where as the 'Painted Portrait' is limited to singular human subject portrait 'only'. with having choice of medium & size option with the appropriate structure priced accordingly.

3. PAYMENT

Preferred method of payment is paypal, this is secure & safe method of payment and is easily available on this site. Your portrait will not commence until your order & payment has been received.

4.BACKORDERS

Sometimes there are backorders, this can happen when I receive an influx of orders simultaniously, to maintain fairness to you while still maintaining the best quality artwork, each order is placed accordingly within a queue. Your order/ payment ensures this placement. You will be notified via email as to the appropriate time frame in which your portrait will be completed.
For any person whom requests a picture for an occasion where time / date is of the upmost importance, you will be contacted where as we can discuss this further, all possible efforts will be made in order for you to be able to receive your special 'gift' in time.
Under normal circumstances I endevour to have each single person / pet portrait completed & posted within a 2 to 3 weeks or receiving the initial order. Longer for multiple portraits & oil paintings, where drying time is of the upmost importance as each portrait is carefully packaged for shipping. This time DOES NOT include shipping or delivery time.

5.PORTRAIT/PAINTING COMPLETION

When your portrait has been completed, you will be contacted via email. Once confirmed your portrait will be carefully packaged and shipped to you.
Delivery time will vary - depending on where the package is to be sent.

6.DELIVERY CONFIRMATION & CUSTOMER FEEDBACK

I ask, that if you would be so kind to asist this final step by confirming the delivery of your package, as well as any comments you may wish to share regarding your portrait process experience... This may allow others who may be considering a picture for themselves or a loved one the opportunity to explore the process .. Your privacy will be assured.
You can do this via email to myself or enter a blog.